A grab bag of ideas:
Focus on business value
Nothing else matters.
Provide a great interface
At these levels:
- Technically
- Personally
It should be:
- Easy to access
- Responsive
- Reliable
- Make people feel good
Build a solid, agile infrastructure
You’re going to pay interest on technical debt. So keep your implementation clean.
Where appropriate:
- Simplify
- Consolidate
- Standardise
Your:
- Hardware
- Software
- Configuration
- Names
And remember:
- If you’ve got one, you’ll need two.
Don’t think savings, think investment
Invest in:
- Staff
- Tools
- Infrastructure
Know your assets
For each key asset:
- Know its value to the business
- What would you do if it wasn’t there?
- Know what it costs
- To buy
- To replace
- To maintain
- To use
- Of alternatives
- Know who is responsible for it
- Within IT
- Within the business
- Outside (contracts, supplier)
- Know its limitations
- Technical
- Legal (licensing etc.)
- What it depends on
- Hardware
- Software
- People
Emphasize quality over quantity
- Get it right first time
- Do less and do it better
- If you can do it once, you can do it twice