The cheapest, fastest and most reliable components of a computer system are those that aren’t there. Gordon Bell, Encore Computer Corporation
Month: October 2009
Five Questions for Mentors
The questions are:
- How is it going?
- What are you learning?
- What are you goals?
- How can I help you?
- How am I doing as a helper?
Success in IT Service Delivery
Quite often, the success of an IT solution is judged in terms of:
- Schedule
- Budget
- Scope
Sometimes people include:
- Quality
- Customer satisfaction
However, the true criteria for success is whether or not your solution meets both real and perceived business needs.